Cura - Customer Care App
CURA is a comprehensive application tailored for finance and leasing companies to efficiently manage customer queries and deliver exceptional support throughout the contract lifecycle. It streamlines various processes, including status monitoring, customer profile updates, order operations, contract in-life management, and contract modifications. By offering robust tools for seamless post-contract services, CURA enhances operational efficiency, reduces workloads, and fosters customer loyalty, ensuring proactive and effective customer care.
Cura - Customer Care App
CURA is a comprehensive application tailored for finance and leasing companies to efficiently manage customer queries and deliver exceptional support throughout the contract lifecycle. It streamlines various processes, including status monitoring, customer profile updates, order operations, contract in-life management, and contract modifications. By offering robust tools for seamless post-contract services, CURA enhances operational efficiency, reduces workloads, and fosters customer loyalty, ensuring proactive and effective customer care.
Whoops, This case study is currently in progress. I’m actively working on documenting the design decisions behind the Bank page and will publish it soon. Meanwhile, you can explore my other case studies to see how I approach design challenges.
